About the Business
CLAY Health & Organics is a gourmet organic grocery store established 18 years ago in Carlton North, now proudly expanded to a second location in Collingwood. We believe in the importance of supporting our local community, Australian businesses, ethical sourcing, and sustainability within the biodynamic and organic food industry.
At CLAY Health & Organics, we take pride in offering exceptional customer service and high-quality products within an authentic, inclusive environment. Our two stores provide the community with fresh gourmet organic food and groceries seven days a week.
Join Our Team at CLAY Health & Organics
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CLAY Health & Organics Collingwood
CLAY Health & Organics is a boutique organic health food store established 18 years ago in Rathdowne Village in Carlton North with a recent expansion to Smith Street Collingwood. We believe in the importance of supporting the local community, Australian businesses, as well as the biodynamic and organic food industry. We pride ourselves on offering high-quality products and outstanding service in a welcoming, inclusive, and fast-paced environment.
About the Role
We are seeking a degree-qualified Naturopath or Nutritionist who thrives in a retail environment and enjoys assisting customers with natural health solutions. The role involves 25 - 30 hours per week on our shop floor, providing knowledgeable over-the-counter supplements and herbal recommendations, amongst general store duties.
Key Responsibilities
Deliver exceptional customer service and assist our wonderful customers with product enquiries, providing knowledgeable recommendations and advice
Manage supplement/herbal inventory, maintaining appropriate stock levels to meet sales demand
Operating the POS system and transacting sales
Restocking shelves and maintaining a clean, organised store environment
Unpacking deliveries, marking off invoices and rotating stock
Support and collaborate with team members in a busy retail setting
What we are looking for
Bachelor of Health Science in either Naturopathy or Nutritional Medicine
Registered with an Australian registry body for Naturopathy and/or Nutritional Medicine
Personal Indemnity, Public Liability & Product Liability Insurance
Confident in recommending nutritional and herbal supplements in a retail setting
Availability to commit to at least 3 days per week on the shop floor
Experience in a similar business or fast-paced hospitality venue
A strong understanding of and a passion for food, health, sustainability and wellness
Strong communication skills, punctuality, reliability, and a proactive, hands on approach
Common sense, energy, enthusiasm, and the ability to meet the physical demands of the role
Benefits
Comprehensive onboarding and ongoing training
Cross-referrals and marketing support through our retail presence, website and social media
A loyal community customer base, with a strong reputation in health and wellness
Store discounts across our product range
Be part of a passionate, purpose-driven team in a values-led business
Our Commitment to Diversity, Equity, and Inclusion
At CLAY Health & Organics, we are committed to building a workplace that reflects the diversity of the community we serve. We celebrate individual differences, promote equity, and foster an inclusive, respectful environment for all staff.
We are seeking an experienced and proactive professional for this role and recognise that experience comes in many forms. If you meet most of the criteria and share our passion for health, sustainability and community, we encourage you to apply.
To Apply
We encourage applications from people of all cultural backgrounds, First Nations people, LGBTQIA+ communities, people with disability, and individuals from underrepresented groups.
Please send your resume and a brief cover letter telling us a little about yourself, your experience and your availability to hello@clayhealth.com.au