Join Our Team at CLAY Health & Organics

CLAY Health & Organics Collingwood

CLAY Health & Organics is a boutique organic health food store established 18 years ago in Rathdowne Village in Carlton North with a recent expansion to Smith Street Collingwood. We believe in the importance of supporting the local community, Australian businesses, as well as the biodynamic and organic food industry. We pride ourselves on offering high-quality products and outstanding service in a welcoming, inclusive, and fast-paced environment. 

About the Role

We are seeking a degree-qualified Naturopath or Nutritionist who thrives in a retail environment and enjoys assisting customers with natural health solutions. The role involves 25 - 30 hours per week on our shop floor, providing knowledgeable over-the-counter supplements and herbal recommendations, amongst general store duties.

Key Responsibilities 

• Deliver exceptional customer service and assist our wonderful customers with product enquiries, providing knowledgeable recommendations and advice 

• Manage supplement/herbal inventory, maintaining appropriate stock levels to meet sales demand

• Operating the POS system and transacting sales

• Restocking shelves and maintaining a clean, organised store environment 

• Unpacking deliveries, marking off invoices and rotating stock 

• Support and collaborate with team members in a busy retail setting  

 What we are looking for 

• Bachelor of Health Science in either Naturopathy or Nutritional Medicine 

• Registered with an Australian registry body for Naturopathy and/or Nutritional Medicine

• Personal Indemnity, Public Liability & Product Liability Insurance

• Confident in recommending nutritional and herbal supplements in a retail setting

• Availability to commit to at least 3 days per week on the shop floor

• Experience in a similar business or fast-paced hospitality venue

• A strong understanding of and a passion for food, health, sustainability and wellness

• Strong communication skills, punctuality, reliability, and a proactive, hands on approach 

• Common sense, energy, enthusiasm, and the ability to meet the physical demands of the role

Benefits 

• Comprehensive onboarding and ongoing training 

• Cross-referrals and marketing support through our retail presence, website and social media

• A loyal community customer base, with a strong reputation in health and wellness 

• Store discounts across our product range 

• Be part of a passionate, purpose-driven team in a values-led business 

Our Commitment to Diversity, Equity, and Inclusion

At CLAY Health & Organics, we are committed to building a workplace that reflects the diversity of the community we serve. We celebrate individual differences, promote equity, and foster an inclusive, respectful environment for all staff.

We are seeking an experienced and proactive professional for this role and recognise that experience comes in many forms. If you meet most of the criteria and share our passion for health, sustainability and community, we encourage you to apply.

To Apply

We encourage applications from people of all cultural backgrounds, First Nations people, LGBTQIA+ communities, people with disability, and individuals from underrepresented groups. 

Please send your resume and a brief cover letter telling us a little about yourself, your experience and your availability to hello@clayhealth.com.au

CLAY Health & Organics Carlton North 

CLAY Health & Organics is a boutique organic health food store established 18 years ago, located in Rathdowne Village in Carlton North. We believe in the importance of supporting the local community, Australian businesses, as well as the biodynamic and organic food industry. We pride ourselves on offering high-quality products and outstanding service in a welcoming, inclusive, and fast-paced environment. 

About the Role 

We are looking for an experienced and highly organised Retail Buyer to manage our refrigerated and perishable product categories, including dairy, meat, bread, chilled grocery and other fresh products.

This role is approximately 24 hours per week and is ideal for someone who enjoys working in a fast-paced retail environment where every purchasing decision matters. Success in this role requires strong analytical thinking, excellent attention to detail, the ability to interpret sales trends, and confidence making commercial decisions that balance customer demand with minimising waste.

Key Responsibilities 

• Manage purchasing across refrigerated and perishable product categories.

• Maintain optimal stock levels to maximise product availability while minimising waste, overstocks and out-of-stocks.

• Analyse sales reports, historical trends and customer purchasing patterns to make informed buying decisions.

• Forecast demand based on seasonality, promotions, supplier lead times and local events.

• Monitor product performance through analysis of sales data and adjust ordering quantities as required.

• Enter new product data into the system following pricing procedures and protocol. 

• Meet daily ordering deadlines across multiple suppliers while managing competing priorities.

• Source high-quality organic, biodynamic, local and sustainable products that align with CLAY's values.

• Build and maintain positive relationships with suppliers and internal stakeholders.

• Negotiate pricing and promotional opportunities to achieve the best value for both the business and our customers.

• Work collaboratively with store managers and floor staff to ensure stock levels reflect customer demand and operational requirements.

About you: 

You are organised, commercially minded, enjoy analysing data, solving problems and making decisions that directly impact the success of the business.

You'll ideally have:

• Previous buying experience within food retail, supermarkets or a similar fast-moving retail environment.

• Experience managing a large supplier portfolio and multiple ordering schedules.

• Strong analytical skills with the ability to interpret sales data and identify buying trends.

• Excellent attention to detail and a commitment to reducing waste while maintaining product availability.

• Outstanding organisational and time management skills, with the ability to manage multiple priorities and consistently meet ordering deadlines.

• Confidence using inventory systems and sales reporting tools.

• Strong communication and relationship-building skills.

• A genuine interest in food, health, sustainability and supporting Australian producers.

• A proactive, hands-on approach with the ability to work independently and as part of a team.

• Flexibility to work 3–4 days per week.

Benefits & Perks 

• Comprehensive onboarding and ongoing training 

• Opportunities for career development and progression 

• Store discounts 

• Be part of a passionate, purpose-driven team in a values-led business 

Our Commitment to Diversity, Equity, and Inclusion

At CLAY Health & Organics, we are committed to building a workplace that reflects the diversity of the community we serve. We celebrate individual differences, promote equity, and foster an inclusive, respectful environment for all staff.

We are seeking an experienced and proactive professional for this role and recognise that experience comes in many forms. If you meet most of the criteria and share our passion for health, sustainability and community, we encourage you to apply.

To Apply

We encourage applications from people of all cultural backgrounds, First Nations people, LGBTQIA+ communities, people with disability, and individuals from underrepresented groups. 

Please send your resume and a brief cover letter telling us a little about yourself, your experience and your availability to hello@clayhealth.com.au